Privacy Policy

Last Updated: January 2026

1. Introduction and Scope

This Privacy Policy applies to all users of the cece93 platform, accessible at https://cece93.cam, including all subdomains, mobile applications, and related digital properties. This policy governs the collection, use, storage, and disclosure of personal information in connection with your use of our online casino, sports betting, and gaming services. cece93 operates as a data controller with respect to the personal information we collect from you.

2. Information We Collect

We collect several categories of personal information to provide, maintain, improve, and secure our services. The types of information we collect include:

2.1 Account Registration Information

When you create an account with cece93, we collect the following mandatory information:

• Personal Identifiers: Full legal name, date of birth, gender, and nationality
• Contact Information: Email address, mobile phone number, and residential address
• Account Credentials: Username and encrypted password
• Security Information: Security questions and answers for account recovery purposes

2.2 Identity Verification Documents (KYC)

To comply with international anti-money laundering regulations and responsible gaming standards, we collect identity verification documents including:

• Government-issued photo identification (Indonesian National ID Card / KTP, passport, or driver's license)
• Proof of residential address (utility bills, bank statements, or government correspondence dated within the last three months)
• Selfie photographs holding identification documents for facial verification
• Source of funds documentation if requested for enhanced due diligence

2.3 Financial and Transaction Information

We collect information related to your financial transactions on our platform:

• Bank account details (bank name, account holder name, account number) for deposits and withdrawals
• E-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja account identifiers)
• Transaction history including deposit amounts, withdrawal requests, dates, times, and payment methods used
• Betting and gaming activity records including stakes placed, games played, wins, losses, and account balances

2.4 Technical and Usage Data

We automatically collect technical information when you access and use our platform:

• Device information (device type, operating system, browser type and version, screen resolution)
• IP address and geographic location data
• Session information (login times, logout times, session duration)
• Clickstream data and navigation patterns on our website
• Cookies and similar tracking technologies (see Section 8 for detailed information)

2.5 Communications and Customer Support

When you contact our customer support team or communicate with us through any channel, we collect:

• Content of chat conversations, emails, and phone calls
• Feedback, complaints, inquiries, and survey responses
• Records of all interactions for quality assurance and training purposes

3. How We Use Your Information

cece93 uses the personal information we collect for the following legitimate business purposes:

3.1 Service Provision and Account Management

• Creating and maintaining your gaming account
• Processing deposits, withdrawals, and other financial transactions
• Providing access to casino games, sports betting markets, and platform features
• Calculating winnings, losses, and account balances
• Managing bonuses, promotions, and loyalty rewards

3.2 Verification and Compliance

• Verifying your identity and age (ensuring you are 21 years or older)
• Conducting Know Your Customer (KYC) and anti-money laundering (AML) checks
• Complying with legal and regulatory obligations
• Preventing fraud, money laundering, and other illegal activities
• Detecting and preventing duplicate accounts and bonus abuse

3.3 Communication and Marketing

• Sending transactional communications (deposit confirmations, withdrawal notifications, account updates)
• Providing customer support and responding to inquiries
• Sending promotional offers, bonuses, and marketing materials (with your consent)
• Conducting surveys and gathering feedback to improve our services

3.4 Platform Improvement and Security

• Analyzing usage patterns to improve user experience and platform functionality
• Conducting security monitoring and threat detection
• Troubleshooting technical issues and maintaining system integrity
• Developing new features, games, and services

3.5 Responsible Gaming

• Monitoring gambling behavior to identify potential problem gambling patterns
• Implementing self-exclusion requests and deposit limits
• Providing resources and support for responsible gaming practices

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contract with you (providing gaming services you requested)
• Legal Obligation: Processing is required to comply with legal and regulatory requirements (KYC, AML, age verification)
• Legitimate Interests: Processing is necessary for our legitimate business interests (fraud prevention, security, service improvement) that do not override your privacy rights
• Consent: You have provided explicit consent for specific processing activities (marketing communications, optional data collection)

5. Information Sharing and Disclosure

cece93 does not sell your personal information to third parties. We share your information only in the following limited circumstances:

5.1 Service Providers and Business Partners

We share data with trusted third-party service providers who assist us in operating our platform:

• Payment Processors: Banks and payment gateway providers that process your deposits and withdrawals
• Game Providers: Software providers (Pragmatic Play, Evolution Gaming, NetEnt, etc.) who supply our gaming content
• Identity Verification Services: KYC verification partners who authenticate your identity documents
• Customer Support Tools: Live chat platforms and customer relationship management systems
• Hosting and Infrastructure: Cloud service providers and server hosting companies

All third-party service providers are contractually bound to protect your data and use it only for the specified purposes.

5.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, law enforcement, or regulatory bodies when:

• Required by law or legal process (subpoenas, court orders, regulatory investigations)
• Necessary to comply with anti-money laundering or counter-terrorism financing regulations
• Needed to protect our rights, property, or safety, or that of our users or the public
• Requested as part of investigations into fraud, illegal activities, or terms violations

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the successor entity. You will be notified of any such change via email and prominent notice on our platform.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

Data Category	Retention Period	Reason
Account Information	Duration of account + 7 years	Regulatory compliance and dispute resolution
Transaction Records	7 years after transaction date	Legal and tax compliance requirements
KYC Documents	7 years after account closure	Anti-money laundering regulations
Gaming Activity Logs	5 years	Dispute resolution and fraud prevention
Marketing Communications	Until consent withdrawn + 1 year	Compliance with marketing regulations
Customer Support Records	3 years	Service improvement and quality assurance

After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with our data retention schedule and applicable laws.

7. Data Security

cece93 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmissions are protected using 256-bit SSL (Secure Socket Layer) encryption technology
• Secure Storage: Personal data is stored on secure servers with restricted physical and network access
• Access Controls: Strict role-based access controls limit employee access to personal data on a need-to-know basis
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Incident Response: We maintain incident response procedures to address security breaches promptly
• Employee Training: All employees receive data protection and security awareness training

While we employ industry-standard security measures, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorized account access.

8. Cookies and Tracking Technologies

cece93 uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for platform functionality (login sessions, account authentication, security features)
• Performance Cookies: Collect anonymous usage statistics to help us understand how visitors interact with our platform
• Functionality Cookies: Remember your preferences (language settings, display options)
• Targeting/Advertising Cookies: Deliver personalized promotional content based on your interests (used only with your consent)

You can manage cookie preferences through your browser settings. However, disabling essential cookies may impact platform functionality and prevent you from using certain features.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal information (subject to legal retention obligations)
• Right to Restriction: Request limitation of processing in certain circumstances
• Right to Data Portability: Receive your personal data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing activities that require your consent

To exercise any of these rights, please contact our Data Protection team at [email protected] with your request. We will respond within 30 days. Note that certain rights may be subject to legal limitations or may not apply in all circumstances.

10. Marketing Communications

With your consent, we may send you promotional emails, SMS messages, or push notifications about new games, special bonuses, tournaments, and other marketing content. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in promotional emails
• Adjusting notification preferences in your account settings
• Contacting customer support with your opt-out request

Please note that opting out of marketing communications will not affect transactional communications (deposit confirmations, withdrawal notifications, account security alerts) which are necessary for service provision.

11. Third-Party Links

Our platform may contain links to third-party websites, including game provider sites and payment processor pages. This Privacy Policy applies only to cece93. We are not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policies of any external sites you visit.

12. Children's Privacy

cece93 services are intended exclusively for individuals aged 21 years and older. We do not knowingly collect personal information from individuals under the legal gambling age. If we discover that we have inadvertently collected information from a minor, we will immediately delete such information and close the associated account.

13. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in Indonesia. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms to protect your information.

14. Changes to This Privacy Policy

cece93 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of material changes by posting a prominent notice on our platform or sending an email to your registered address. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Subject Line: Privacy Inquiry / Data Protection Request
• Customer Support: Available 24/7 via live chat

For specific data protection inquiries, you may request to speak with our Data Protection Officer who oversees compliance with privacy regulations and handles data subject rights requests.